Privacy Policy
Introduction
Welcome to the privacy policy of Weatherproofing Advisors Limited (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you visit our website at www.weatherproofing.co.uk, as well as your privacy rights and how the law protects you.
We may update this privacy policy from time to time. Please check this page periodically to ensure you are happy with any changes.
Glossary
Data Protection Legislation
Refers to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Personal Information
Information that can identify you, such as your name, address, telephone number, email address, IP address, or device identifiers.
Special Category Data
Includes sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or criminal convictions.
Data Controller
Weatherproofing Advisors Limited is the data controller responsible for your personal data.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at:
You also have the right to lodge a complaint with the UK’s supervisory authority:
Information Commissioner’s Office (ICO) – www.ico.org.uk
We would appreciate the opportunity to resolve any concerns before you contact the ICO, so please contact us in the first instance.
How We Use Your Personal Information
If you contact us through our website and provide your name and contact details, we will use this information to respond to your enquiry. This is based on our legitimate interests.
If you choose to engage our services, we will use your personal data to deliver those services. This processing is necessary for the performance of a contract.
We ask that you do not submit any special category data or irrelevant personal information through our website.
Marketing
If you provide your contact details:
- We may send you non-electronic communications (such as post or telephone calls) based on our legitimate interests.
- We will only send electronic marketing communications (email or SMS) where you have given your explicit consent.
You can opt out of marketing communications at any time by using the unsubscribe option or by contacting us directly.
Our marketing communications relate to the services provided by Weatherproofing Advisors Limited.
Cookies
Our website uses cookies to improve your browsing experience and to help us understand how our website is used.
You can configure your browser to refuse some or all cookies. However, please note that disabling cookies may affect the functionality of parts of our website.
For more detailed information, please see our Cookie Policy:
https://weatherproofing.co.uk/cookie-policy/
Sharing Your Personal Information
We may share your personal data with trusted third parties who help us operate our business, such as:
- Website hosting providers
- IT support providers
- Email communication platforms
These third parties are required to process your data in accordance with our instructions and in compliance with data protection laws.
We may also disclose your personal data where necessary to:
- Regulators, government bodies, or law enforcement agencies
- Courts or dispute resolution bodies
- Professional advisers
- Parties involved in a business sale, merger, or restructuring
We do not sell, trade, or rent your personal data to others.
International Transfers
Your personal data is generally stored within the United Kingdom or the European Economic Area (EEA).
However, some of our service providers may process data outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place, such as:
- UK-approved standard contractual clauses
- Transfers to countries deemed to provide an adequate level of protection
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
In determining appropriate retention periods, we consider:
- The nature and sensitivity of the data
- The potential risk of harm from unauthorised use
- The purposes of processing
- Applicable legal requirements
Your Legal Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data
- Object to processing based on legitimate interests
- Request restriction of processing
- Withdraw consent at any time where processing is based on consent
To exercise any of your rights, please contact us at:
Fees and Verification
You will not usually have to pay a fee to access your personal data or exercise your rights.
However, we may charge a reasonable fee or refuse to comply if a request is clearly unfounded, repetitive, or excessive.
We may request information to verify your identity before processing your request.